This educational lesson focuses on listening. Two open network textbooks (ONT) covering listening content are available at no cost: Stand up, Speak Out: The Practice and Ethics of Public Speaking is the recommended textbook and Exploring Public Speaking (3rd ed.) is the supplemental textbook. In Stand up, Speak Out, the listening information is found in Chapter 4. In Exploring Public Speaking, listening information is found as a partial mention in Chapter 2. The learning objectives are addressed in the materials provided: styles of listening, listening barriers, responsibilities of the audience as listeners, responsibilities of the speaker to help audience listen and remove barriers, and critiquing of speeches. Key terms: listening, hearing, people-oriented listener, action-oriented listener, content-oriented listener, time-oriented listener, comprehensive listening, empathetic listening, appreciative listening, critical listening, noise, physical noise, physiological noise, psychological noise, semantic noise, confirmation bias, planned redundancy.
Communication, Public Relations, Speaking and Listening